***New*** SGR Bookstore
***Seven Essential Leadership Strategies to Boost Employee Performance Webinar Announced!***
Midwest City, OK: June 23, 2010 to September 22, 2010
Supervisory Series
The Supervisory Series consists of courses that focus on basic concepts that supervisors need to know in order to be effective and successful.
Now That I'm A Supervisor (4 hours) - February 24, 2010
Flyer for Now That I'm A Supervisor
Managing Change (4 hours) - April 28, 2010
Flyer for Managing Change
Principles of Public Service (4 hours) - June 23, 2010
Flyer for Principles of Public Service
Organizing and Delegating (4 hours) - August 25, 2010
Flyer for Organizing and Delegating
Effective Communication Processes (4 hours) - October 27, 2010
Flyer for Effective Communication Processes
Pruning Negativity (4 hours) - December 8, 2010
Register Now Flyer for Pruning Negativity
Customer Service Series
The Customer Service Series consists of nine courses that focus on delivery of superior customer service.
Customer Service Starting Strong (4 hours) - March 24, 2010
Flyer for Customer Service Starting Strong
Customer Service Made Easy (4 hours) - May 26, 2010
Flyer for Customer Service Made Easy
Conflict Management (4 hours) - July 28, 2010
Flyer for Conflict Management
Customer Service Making the Right Call (4 hours) - September 22, 2010
Flyer for Customer Service Making the Right Call
Effective Communication Processes (4 hours) - November 17, 2010
Flyer for Effective Communication Processes
Pruning Negativity (4 hours) - January 26, 2011
Register Now Flyer for Pruning Negativity
