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Midwest City, OK: June 23, 2010 to September 22, 2010      

Supervisory Series 

The Supervisory Series consists of courses that focus on basic concepts that supervisors need to know in order to be effective and successful.

Now That I'm A Supervisor (4 hours) - February 24, 2010

Flyer for Now That I'm A Supervisor      

Managing Change (4 hours) - April 28, 2010
Flyer for Managing Change   

Principles of Public Service (4 hours) - June 23, 2010

Flyer for Principles of Public Service

Organizing and Delegating (4 hours) - August 25, 2010
Flyer for Organizing and Delegating   

Effective Communication Processes (4 hours) - October 27, 2010
 Flyer for Effective Communication Processes   

Pruning Negativity (4 hours) - December 8, 2010

Register Now    Flyer for Pruning Negativity  

Customer Service Series

The Customer Service Series consists of nine courses that focus on delivery of superior customer service.

Customer Service Starting Strong (4 hours) - March 24, 2010
Flyer for Customer Service Starting Strong  

Customer Service Made Easy (4 hours) - May 26, 2010
Flyer for Customer Service Made Easy  

Conflict Management (4 hours) - July 28, 2010
Flyer for Conflict Management 

Customer Service Making the Right Call (4 hours) - September 22, 2010
 Flyer for Customer Service Making the Right Call  

Effective Communication Processes (4 hours) - November 17, 2010
  Flyer for Effective Communication Processes  

Pruning Negativity (4 hours) - January 26, 2011
Register Now    Flyer for Pruning Negativity