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Learning the Language of Multiple Generations
 

Join presenter Mike Gibson as he leads your employees through Learning the Language of Multiple Generations. Mike reviews the four active workforce generations, and leads participants on a inspirational journey through the values, experiences, and expectations of Silents, Baby Boomers, Generation Xers, and Millennials.   

Course Objectives:

  • Identify characteristics and experiences of various generations
  • Identify paradigms and expectations of various generations
  • Apply learning to current internal and external customer service challenges

Course Information:

  • Takes approximately one hour to complete.
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Flyer for Learning the Language of Multiple Generations

Pay with Credit Card ($39 $19.95 per person):

Register Individual Participant 
Click the link above and follow registration instructions for immediate course access.  

Register Multiple Participants
Access information will be emailed to you within 1-2 business days.

Bill Me

Use this Registration Form to register participant(s) for one or more courses.   Populate all required fields.  Then save the form in Excel or .cvs format and email it as an attachment to finance@governmentresource.com.  An invoice will be emailed to you.  Upon receipt of payment, participants will be uploaded into the Pay-Per-View system.  Each participant will be emailed the access information for the course(s) for which they have been registered.  Please note that a $20 manual billing fee will be applied to all "Bill Me" orders. 
 
For more information, please contact Krisa Delacruz at krisa@governmentresource.com.  
 

FAQ's

 

Benefits of Online Learning:
  • The self-paced course content may be hard copy printed or stored and viewed electronically by user
  • The course contains multiple topic related attachments
  • In case of unanticipated interruption, participants may exit the course, then resume where they left off at a later time
  • The course contains multiple interactive slides designed to increase retention of material
  • The course contains a ten question quiz to test for comprehension of materials
  • Participants can print a certificate of completion (or multiple copies for HR, participant's supervisor, etc.) after successfully completing the course

 
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