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AGENDA - SGR Servant Leadership Conference 2020

Below is the tentative agenda for the SGR Servant Leadership Conference 2020. Check back often to view the latest information as it is updated.

Thursday, January 23

7:30 am - 8:15 am
Conference Emcee: Jennifer Fadden, President of Executive Recruitment & Interim Services, SGR
8:15 am - 8:45 am
Opening Thoughts
Ron Holifield, CEO, SGR
8:45 am - 9:30 am
The Case for Civility - How You Can Disagree About Almost Everything & Still be Friends
Matt Lewis is a conservative pundit and political commentator for CNN, a Senior Columnist for the
Daily Beast and the author of Too Dumb to Fail.  His work has been featured in the Wall Street Journal,
the Washington Post, GQ, and many others, and he has been a periodic guest on Real Time with Bill
Bill Scher is a liberal pundit and Contributing Editor to POLITICO Magazine and a Contributor to Real
Clear Politics. In 2006, he authored the book “Wait, Don’t Move To Canada: A Stay-and-Fight Strategy
To Win Back America,” which later became an answer on “Jeopardy!” For nearly 10 years, he was a
writer for the progressive advocacy organization Campaign for America's Future, and was the founder of
one of the first liberal blogs: He also helped rewrite the city charter of his hometown of
Northampton, MA, as a volunteer member of the city's ad-hoc Special Act Charter Drafting Committee.
Together, they co-host the online tv show DMZ where they provide a role model for America on how
you can disagree on just about everything... and still be friends. Though Matt and Bill typically focus
on a discussion of national issues, the principles they will share that have allowed them to deeply
disagree and remain friends for over a decade are applicable to local government AND to your
personal life as well.  
9:30 am - 10:00 am
"Give 5" Civic Matchmaking Program
Greg Burris, Executive in Residence & Executive Director of Give 5 at United Way of the Ozarks
and former City Manager of Springfield, Missouri
Cora Scott, Director of Public Information & Citizen Engagement, City of Springfield, Missouri
10:00 am - 10:15 am BREAK 
10:15 am - 10:45 am
Overcoming the Public Works Talent Shortage
Erin Rinehart, City Manager, City of Carrollton, Texas
10:45 am - 11:15 am
Building Sustainable Success - The Resurgence of a Proud Fire Department Using Servant
Leadership Principles
Reggie Freeman, Fire Chief, City of Hartford, Connecticut
11:15 am - 11:45 am
Servant Leadership at All Levels - A Disney Story
Chris Shorter, Assistant City Manager, City of Austin, Texas
11:45 am - 12:30 pm
12:30 pm - 1:00 pm
Star Track - The Next Generation - Identifying & Developing the Stars in Your Organization
Colleen McManus, HR Executive & Consultant and former CHRO
1:00 pm - 1:30 pm
Engaging the Community to Define a Vision for the Future
Nolan Sunderman, City Manager
City of Shawnee, Kansas
1:30 pm - 1:45 pm BREAK
1:45 pm - 2:15 pm
The Impact of a Servant Leadership Culture on Recruiting Success
Shain Hunn, Assistant Fire Chief, City of Celina, Texas
2:15 pm - 2:45 pm
Leading Dramatic Culture Shift Without the Wheels Coming Off
Raymond Suarez, CEO
Dianne Costa, Chair
Denton County Transportation Authority, Denton, Texas
2:45 pm - 3:45 pm
Reflections on the Day
Ron Holifield, CEO, SGR

Friday, January 24

7:30 am - 8:30 am
Conference Emcee: Jennifer Fadden, President of Executive Recruitment & Interim Services, SGR
8:30 am - 9:30 am
Don't Lose Your Way: Mapping the Trip to Your Cultural Destination
Matt Mueller, Town Manager, Town of Little Elm, Texas
9:30 am - 10:00 am
Servant Leadership - Risk & Resiliency
Brian Crawford, Chief Administrative Officer, Willis-Knighton Health Systems, & former
Chief Administrative Officer, City of Shreveport, Louisiana
10:00 am - 10:15 am BREAK 
10:15 am - 11:00 am
What a Former CIA Officer in Counter-Terrorism turned Street Cop Can Teach You About
Building Trust in Your Community
Patrick Skinner, Police Officer, Savannah, Georgia, Police Department, and former CIA Officer
Dr. Mike Mowery, President, Servant Leadership Implementation, SGR
The Spy Who Came Home is how The New Yorker Magazine described Patrick in a feature article about
his journey from CIA Officer in Afghanistan back to his hometown of Savannah to become a street cop.
Patrick has an intense commitment to authentic community-oriented policing using strategies for building
trust-based relationships with the community by leveraging lessons learned as a CIA Officer in Afghanistan.
This fascinating session will explore why an expert in counter-terrorism became a street cop and how you
can think more strategically about building trust with your own community. 
11:00 am - 12:00 pm
Closing Thoughts
Ron Holifield, CEO, SGR


For more information about the conference, contact Melissa Valentine by or (325) 668-4162.


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