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Our Learning Philosophy

SGR’s Fourth Dimension Leadership development model recognizes that leaders can be developed – but that a coherent, planned and holistic building block approach must be utilized to achieve genuine leadership competency and effectiveness. Fourth Dimension Leadership starts by recognizing that all employees exercise some degree of leadership regardless of position. Leadership at the front line is very different than leadership at the top, but using relational leadership skills to accomplish desired outcomes is still critical for maximum success. 

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Pyramid.pngThe First Dimension is Relational Leadership and comprises both Human Relations and Customer Service competencies.  At this level, people follow primarily because of how they are treated.

The Second Dimension is Operational Leadership and comprises both Supervisory and Mid Management Competencies.  At this level, people follow primarily because of positional and intellectual authority.

The Third Dimension is Systems Leadership and comprises both Systems Building and Trust Building competencies.  At this level, leadership transitions from personal dynamics, into a focus on building effective systems that instill trust.

Finally, The Fourth Dimension is Strategic Leadership.  At the three predecessor levels, the focus is on helping the organization get better at what it does.  At the Strategic Leadership level, the focus is more external and emphasizes how to transform the organization into who it wants to become.  Strategic Leadership is primarily focused upon Department Heads and above, and content delivery methodology is very different than traditional training, relying primarily upon dynamic executive briefings using leading edge business books.