As AI-driven personalization becomes a dominant trend in the private sector, public organizations are beginning to recognize its potential to transform how they engage and communicate with their communities. In this webinar Micah Gaudet will explore how the principles and tools of AI-powered personalization—commonly used in marketing and customer service—can be adapted to improve public sector communication, outreach, and service delivery. With a strong emphasis on communication strategies, we’ll examine real-world examples from Emergency Management, Public Works, Community Events, and more. Attendees will learn how AI can be leveraged to deliver more timely, relevant, and impactful messaging to diverse audiences, helping to increase public trust, participation, and satisfaction. Whether it’s tailoring emergency alerts to specific neighborhoods or customizing event promotions to resident interests, AI has the power to make public communication more efficient and effective. This session is designed for local government professionals, department leaders, and communicators who want to stay ahead of the curve and harness the power of personalization to better serve their communities. Register HERE