Leading Through Service in a Time of Challenge

Every day, I’m inspired by the commitment of local government leaders who continue to rise to the occasion, despite unprecedented headwinds. From staffing shortages and budget constraints to rising community expectations and emerging technologies, the challenges facing public servants today are complex—and growing.

But in the face of that complexity, one thing remains clear: servant leadership is more than a philosophy—it’s a necessity.

Servant leadership begins with the decision to lead by listening, to act with empathy, and to prioritize the needs of others before seeking influence or recognition. It is the steady hand in a storm, the quiet confidence that builds trust, and the commitment to serving communities with both courage and compassion.

Research backs this up. Organizations led by servant leaders experience 50% higher employee retention and 24% greater individual performance compared to traditional leadership models (Greenleaf Center for Servant Leadership). Another study found that 79% of employees who work under servant leaders report higher engagement and job satisfaction (Journal of Business Ethics, 2020).

Why does this matter for local government? Because retaining great people, building resilient cultures, and maintaining trust in public institutions are more than management goals—they’re the lifeblood of healthy communities.

At SGR, servant leadership has always been at the heart of our mission. But we recognize that the demands on those who serve have never been greater. That’s why we’re committed to walking alongside local government leaders—not just as consultants or recruiters, but as trusted partners and advocates for the profession.

If you’re a city manager, a department head, or a councilmember working to serve your community through uncertain times, know this: you are not alone. The work is hard, but it matters deeply. And your impact will reach further than you know.

Let’s continue to lead with humility, courage, and a servant’s heart.

Darin Atteberry
Chief Executive Officer
SGR