The 12 Principles of Servant Leadership

Hearing both the words and the hearts of others.

Engaging openly with others to better understand their perspectives, how their life experiences have shaped them, and assuming their good intentions.

Using supportive praise and honest recognition to encourage the spirit of those working to make the vision a reality and helping them understand the role they play in the bigger picture.

Fostering a strong sense of shared engagement and commitment to the team as a whole and working to nurture an authentic culture with leadership who genuinely walk the talk.

Promoting wholeness and transformation to help people become the best they can be and recognizing that our words either build up or tear down, but they are rarely neutral.

Awareness of self, others and our environment, and feeling compelled to act upon what we know is the right thing to do when we become aware of it.

Acknowledging the realities of the past and recognizing the realities of the present so that we can anticipate the realities of the future and take appropriate actions to shape our destiny.

Envisioning the future and communicating a clear picture of what it can look like so that others can understand, embrace and work toward making the vision a reality.

Inspiring commitment to the cause rather than forcing mere compliance through positional authority.

Recognizing that we are working toward something that is bigger and more important than ourselves or any single individual and nurturing a willingness to sacrifice for the greater good.

Understanding both short-term and long-term implications of decisions and the impact they have on the greater good.

Developing your team at all levels and helping each of them reach their fullest potential.